Speaking Topics
TRUST
Neuroscience of trust
Trust is built or destroyed by the way you speak
Every relationship needs psychological Safety
When silence is deadly
HOPE
The science and psychology of leading through Hope
Becoming a Hope Inspired Leader
Creating workforce inspiration through Hope leadership
NEUROSCIENCE OF CONVERSATION RE-IMAGINED
Conversation Re-imagined: The neuroscience of conversations
The power of words and the speed of processing
Beyond I win You lost: Better conversational outcomes
The chemical cocktail being shaken and stirred with every conversation
NEUROLEADERSHIP
Neuroscience of leadership
Leadership at the speed of a nanosecond
Balancing brain waves for leadership efficiency
What do you feed a 400-pound gorilla? Overcoming your brains’ default
Leadership for Transformation and Sustainability
LISTENING
Neuroscience of conversational impact
Listen LOUDER than you speak
The pen is mightier than the sword but the tongue’s more dangerous
What you heard is not what I said
Leveraging communication characteristics of the team
AWARENESS & CONSCIOUSNESS
Internal and external awareness
Removing the ostrich head from the sand
Do you know how you impact others?
EMPLOYEE ENGAGEMENT & MOTIVATION
Employee Engagement
Employee Engagement, what’s missing
Employee Engagement is not the goal
Motivational Speaking
In what direction are you looking?
Leadership in Transformative times
CONVERSATIONAL INTELLIGENCE
Conversational Intelligence
Moving the needle on customer and organizational success
Better conversations for better relationships and better bottom line
Conversational renovation to increase the customer experience: Neuroscience inquisition
APPRECIATION LANGUAGES
Appreciation Languages
Conflict without calamity & what your employees and co-workers really want
Better than recognition?
What happened to the Golden Rule?
CHANGE
Change
Success in leading change initiatives
Is leadership dead? Do we simply manage change?
CUSTOMER SERVICE
Customer Service
The Deadly sins of service
Making customer service your competitive edge
Listen to connect
GENERATIONS IN THE WORKFORCE
Generations: Why much of what we know isn’t moving us forward
The best is yet to come: How the brain changes with each decade
Communicate to be heard: Retain, manage and motivate the Baby Boomers and Gen’s X, Y, Z